![]() When complete, the dispensary showroom will feature bookshelves along the walls featuring accessory items. It gives us an opportunity to really spot check things here before they go to the customer, which will build that experience for the customer again.” “So my goal is to make sure it improves efficiency, which it ultimately will, and then also accuracy. “What's really nice about it is it eliminates the time we needed to run back and forth,” Ross said. The setup in the back of the house is also much more efficient, they said, compared to the “nooks and crannies” of the Adams Street location.Īnother innovation at the location will be two “man trap” vaults between the room where orders are fulfilled and the registers where customers pay for and receive their product. In a word, dispensary officials said the new location is built to be “efficient.” In theory, they said the online ordering component - an innovation brought on by the pandemic that dispensary officials say is here to stay - should allow some customers to be in-and-out within five minutes. “So we're going to have budtenders available right here on the dispensary floor to make sure that we can help those that need more education on the product, or just a general understanding of cannabis and maybe help find what they need if they're not quite sure yet how it could benefit them,” said Emma Ross, general manager of the new location. Though there’s plans for self-serve kiosks for ordering, its rollout has been indefinitely delayed due to the COVID-19 pandemic. If they did not place an order online, they will be directed to the 3,000-square-foot dispensary floor where a “budtender” will walk them through the menu and answer any questions. The customer would then make their way to the dispensary floor, where their order would be rung up at one of 13 POS stations. If they have, a QR code will be scanned and the order will be printed in the back-of-the-house “vault” and the order will begin to be filled. Once customers enter the dispensary, their IDs will be scanned and they will be asked if they have already placed an order online. when they go to purchase their cannabis.” “The Adams Street (dispensary) will continue to grow and protect that medical consumer so that they have a really robust selection. “I think those that are interested in a retail experience and easy-in, easy-out, things like that, they will come here,” Olivastro said. Showing off their near-complete dispensary, which will be the region’s first adult-use only facility, Ascend officials said Thursday that customers will see many of the products they’re accustomed to, but that it would feel more like a traditional retail shopping experience. One additional dispensing license will be awarded in the Springfield metropolitan area, which includes Sangamon and Menard counties, this year. Maribis of Springfield, a medical marijuana dispensary located in Grandview, began recreational sales this summer and plans to open a secondary site. Under the law, each of the state’s 55 medical marijuana had the right to open the state’s first stand-alone recreational-cannabis dispensaries in addition to selling recreational products at their existing sites. ![]() Adams St., which has served medical customers since 2016 and recreational customers since January. The new facility, operating under the name Ascend, is the “secondary site” of Illinois Supply & Provisions, 628 E. It will be the third dispensary in Sangamon County licensed to sell recreational marijuana. The dispensary - located at 3201 Horizon Drive with visibility from Interstate 55 - will open to the public Nov. “And that's our goal, not only to help normalize what cannabis is, but it's also to create an amazing experience for our customers and our associates.” “When you go into our Collinsville location, it feels like an experience that you would have in any other business when you're going to purchase a product,” said Kathleen Olivastro, Ascend’s Illinois regional director. Inside the 6,228-square-foot building, a former Outback Steakhouse that’s in the final stages of a renovation valued at about $1.2 million, the vibe is more in line with that of a tech store. From the outside, New York-based Ascend Wellness’ new recreational cannabis dispensary could easily be mistaken for its previous use - a restaurant.
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